top of page
Cancellation & Refund Policy
Last Updated: [31/12/2025]
At The Glowgetter Club, every product and mail experience is thoughtfully created and prepared specially for you.
Due to the nature of our products, we currently do not accept returns, exchanges, or cancellations once an order is placed.
Refunds will only be processed in the following cases:
Product damaged in transit
Incorrect item received
Payment debited but order not confirmed
​
If any of the above applies, please contact us within 48 hours of delivery with:
Order number
Photos of package & product
Description of issue
​
Once approved, refunds will be initiated to the original payment method within 5–7 working days.
This policy applies to all purchases made on
www.theglowgetterclub.com
bottom of page
